MANAGEMENT

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MANAGEMENT
MARKETING

4 min

4 Ways to Reduce Order-taking Mistakes

Order accuracy is a crucial part of any restaurant's success story. Our employees need to know that what matters to us as restaurant owners

2 min

People-dependent vs. System-dependent, which should you prefer?

Isn't a dream come true for any restaurant owner to have an operation that runs fast and smoothly, even without his or her physical prese...

2 min

A Quick Tip to INCREASE your Team Productivity

Never assign more than one person to work on a simple task.

2 min

Give Customers What They Want

All that matters is understanding what our customers want and give it to them. That's what success in this business is all about.

2 min

Train Your People to Walk Purposefully

To walk purposefully is not about being rushed, nor ignoring details. It is about being laser-focused on a task at hand.

2 min

Stop Committing the Cardinal Sin of Customer Service

If you are the owner or the manager, or you are in a leadership position, it's a huge NO-NO!

2 min

The 80/20 Rule in Your Restaurant

Apply this 80/20 rule in your work or business, and even in your "life."

4 min

Our Best Restaurant Retention Strategy

What is your best retention strategy for your restaurant? Ours is simple, hosting weekly meetings with our team.

2 min

SPEED and ACCURACY: Our Customer Obsession

No matter how great or delicious your food is, it will ruin the customer's experience if it's served late and inaccurate.

3 min

What Defines a Good Customer Service?

Keep in mind that it is vital that when it comes to providing exceptional service to our customers, we are all on the same page.

4 min

Our Restaurant’s Top 3 Secrets to Consistent Sales Growth

We wanted to be in business and work together as a team to have the freedom of time. The freedom to spend as much time with our kids...

11 min

Grow your Sales with the 2020 Restaurant Marketing Planner

Famous writer Thomas Jefferson said, "If you want something you have never had, you must be willing to do something you have never done."...

6 min

How to Make A Monthly Customer Impact Report for Restaurants

Today we are talking about how we, as restaurant professionals, can make a difference in the lives of people...

3 min

Redefining Friendliness to Achieve Great Restaurant Customer Experience

Do you know that a friendly team could be one of the top reasons why a person becomes a loyal customer?

3 min

The Greatest Asset of Your Restaurant

Aside from money, one of the hardest parts about being in the restaurant industry is your people, and managing them effectively.

3 min

The Most Indispensable Part Of Restaurant Business

If we are not making money, and every month, we are losing money, sooner or later, we are going to run out of gas...

3 min

6 Tips to Keep Restaurant Employees vs Career Advancement

Career advancement is one of the biggest reasons why employees quit.

4 min

The Top 4 Causes of Stress to Restaurant Managers

Managing a restaurant can be one of the most stressful jobs in the food business industry.

2 min

On Increasing Prices: How Important it is to Put Yourself in your Customer’s Shoes?

What could be the best game plan in increasing your prices without compromising the number of your customers?

5 min

How to Start Your Own Restaurant Business

Have you always dreamed of opening a restaurant? And the next question you have in mind is, how can you own a restaurant?

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