Updated: Jan 31, 2020
Did you know that MORE than 50% of customers prefer contacting support through text messaging compared to other channels. (Source)
As more and more of our lives become automated, instant, and mobile-focused, customers appreciate — and expect — to have their basic questions addressed without having to dial a number and speak to a physical customer service representative.
Allowing customers to contact customer support via text cuts down on the annoying wait times and will enable you to automate answers to common questions.
Activate your landline’s number to receive texts today!
